The Ambulance Service of Cyprus admits problems in patient transports, with cancellations of appointments and postponements due to lack of available vehicles.
In some cases, patients are not transported on time to hospitals, with serious consequences for their health.
The Patients’ Rights Observatory recorded increased complaints and in one case, a patient who needs dialysis was not transported, as there was no available ambulance. In another case, a bedridden patient missed a medical appointment and the next one was scheduled after two months.
A citizen was also called to pay €75 for the transport of his wife from the hospital to the home.
A case was also reported of a citizen who was called to pay €75 for the transport of his wife from hospital to home. According to the Observatory, free transport applies when the patient is bedridden and has a referral from his personal doctor.
In a more serious incident, a patient was not transported on time and was led to an intensive care unit after deterioration of his condition. The service stated that the incident had been assessed, based on protocols, as not immediately life-threatening.
According to the head of the service, the problem is related to understaffing and a limited number of ambulances. About 30 ambulances cover needs across all of Cyprus and in 2025 there were 45,000 transfers carried out, with priority given to emergency incidents.
Source: Φιλελεύθερος
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